Rogue Trader Alert – Doorstep Cold Callers offering ‘roofing work’

We are warning residents to be on their guard after receiving further reports of doorstep cold callers offering roofing services, this time in the North Norfolk area.

The reports were of men cold calling at properties offering to undertake ‘roofing repairs’. The trader was previously seen to be using a sign written white Ford Transit van.

Trading Standards advises NEVER to deal with anyone who cold calls at your property offering to undertake work on or around your property.

Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners the Citizens Advice consumer helpline via their online reporting form or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit

Could your community help stop doorstep cold callers from targeting vulnerable people by becoming a No Cold Calling Zone? To find out more about the scheme or to apply

Scam Alert – Telephone cold calls claiming to be from DWP

We are again receiving reports from Norfolk residents about telephone cold calls claiming to be from Department of Work and Pensions (DWP).

The caller said they were part of the DWP and will be removing a sum of money from the resident’s account. The caller asked for bank details and National Insurance number.

We always advise to be very wary of any approach made by a telephone cold call. If you receive this type of call our advice is DO NOT interact with the call and HANG UP immediately.

You can report suspected scam telephone calls to us via our partners the Citizens Advice consumer helpline on 03454 040506.

Scam Alert – Telephone cold calls claiming to be from British Gas

We have received reports from Norfolk residents about telephone cold calls claiming to be from British Gas. The caller stated that the resident’s meter needed replacing and to ‘book an appointment’. Once the appointment was booked the caller asked for bank details as they ‘could get some money back’. The resident hung up and called British Gas who confirmed that this call was not legitimate.

We always advise to be wary of telephone cold calls and the claims made during them. If you receive a suspicious call claiming to be from British Gas DO NOT give or confirm any personal or financial details, hang up, wait five minutes and then contact British Gas directly.

If you have received a telephone cold call which you believe to be a scam you can report it to us via our partners the Citizens Advice consumer helpline on 03454 04 05 06.

Scam Alert – Telephone cold calls about ‘your car insurance”

We have received a report from Norfolk resident about telephone cold calls claiming to be from a car insurance company. The caller requests you to provide your bank details over the phone so they can arrange to take payment.

We always advise people to be very wary of claims made during telephone cold calls, particularly if they are requesting bank details. If you receive this or a similar call our advice is do not interact with the call and hang up.

If you have received a telephone cold call which you believe to be a scam you can report it to us via our partners, the Citizens Advice consumer helpline, on 03454 04 05 06.

Scam Alert – Telephone cold calls claiming ‘your IP address has been compromised’

We are warning about telephone cold calls delivering a recorded message claiming your ‘IP address has been compromised and is at risk over the next 24 hours’ and to ‘press 1 now to be connected to an engineer’.

These calls are not genuine and are likely to be used to seek remote access to computers, gather personal, account or financial details or attempt to take payments.

If you receive one of these calls DO NOT press any keys if prompted, hang up and report it to Action Fraud on 0300 123 2040.

A47 Trowse and Ipswich Roadworks

600319 & 601843 A47 Ipswich Rd - A47 WB Trowse Mobilisation Letter

Notice of Polling Stations and Polling Districts

We are undertaking a review of polling districts, polling places and polling stations within the South Norfolk District area.
Full details of the review and how to get involved can be found

We welcome your comments during the consultation period which starts today and closes on the 31 July 2019.  Also views or comments from electors and any persons with expertise in access to premises or facilities for persons with any type of disability.
Persons or bodies making representations should, if possible, offer suggestions as to alternative places that may be used as Polling Places.


Norwich western link preferred route agreement

Norfolk County Council’s Cabinet has today (Monday 15 July) agreed Option C as the preferred route for the Norwich Western Link.

As mentioned previously, we recommended Option C as the best overall solution and preferred route for the new link road between the A47 and Broadland Northway (formerly the NDR) as it balances all of the issues the project needs to address. It limits environmental impacts, has a high cost-to-benefit ratio, reduces congestion and rat-running on existing roads, minimises the impact on communities and properties, and received considerable support through our recent consultation.

This is a major milestone for the project and, while there is still much work to be done, having a preferred route brings us a step closer to starting work to construct the Norwich Western Link in late 2022 and opening the road to traffic in early 2025, subject to securing funding and completing necessary statutory processes.

Further surveys and design work will now be carried out to develop the preferred route. This will include the development of complementary measures to mitigate environmental impacts, encourage walking, cycling and public transport use, and limit the amount, speed and type of vehicles using the existing road network in the area where appropriate.

Alongside our work to identify a preferred route, we have also put together a Strategic Outline Business Case for the project which councillors on our Cabinet also approved today. We intend for this to be submitted to the Department for Transport by the end of the month, which will start the process required to secure funding for the Norwich Western Link from the government. We have an excellent case for the need for the road and strong support from the public, the business community, emergency services, local councils and MPs, so we’re very hopeful we’ll be successful.

We’ll continue to contact you when there are significant updates about the project, and we’ll keep the Norwich Western Link pages of the County Council website updated, which you can find at [] There will also be a further public consultation on the preferred route before we submit our planning application.

If you have any questions, please get in touch by email and we’ll do our best to reply as soon as possible.

Best wishes

Chris Fernandez

Chris Fernandez, Project Manager, Norwich Western Link
Infrastructure Delivery, CES department, Norfolk County Council
| Tel: 0344 800 8020 | Website: []
County Hall, Martineau Lane, Norwich, NR1 2DH

Hazardous Waste Disposable Days

Hazardous Waste Disposal Days at seven of the Recycling Centres
In September and October 2019 the County Council is again holding Hazardous Waste Disposal Days at seven of its Recycling Centres. Below are the dates for these. Please would it be possible for this information to be disseminated to members via the weekly bulletin and any other relevant communications?
They will take place during normal opening hours of 9am-5pm in September and 9am- 4pm in October and are as follows:
· 6, 7, 8 September 9am-5pm – Hempton
· 14 and 15 September 9am-5pm – Thetford
· 20, 21 and 22 September 9am-5pm – Mayton Wood
· 28 and 29 September 9am-5pm – Dereham
· 5 and 6 October 9am-4pm – Caister
· 11, 12 and 13 October 9am-4pm – Ketteringham
· 19 and 20 October 9am-4pm – King’s Lynn
Members may note that there is an again an additional day at Hempton Recycling Centre this year to try and alleviate the pressure caused by traffic queues. As well as accepting unwanted hazardous household waste, we will also be collecting paint suitable for reuse at several of the locations which will be donated to a local cause. Leaflets will be distributed over the coming weeks and should any member wish to receive these, they are welcome to contact Margaret Stone

Police are appealing for information following a series of incidents of criminal damage to cars driving in the Beccles and Bungay area. Reports have suggested that, what is believed to be, stones were being thrown at cars from a passing vehicle in the cover of darkness.

Details of the incidents are as follows:

• At around 11:30pm on Friday 24 May, a car travelling on the A146 near North Cove sustained a smashed wing mirror.

• At approximately 11:50pm on Saturday 1 June, a car travelling on the A143 near Ditchingham was damaged.

• At approximately 10:30pm on Sunday 2 June, a car travelling on the A146 at the Barnby Bends sustained damage to its bumper.

• At approximately 10:40pm on Sunday 2 June, a car travelling on the A146 between Beccles and Lowestoft sustained damage to its bonnet.

• At around 00:30am on Monday 3 June, a car travelling on A143 near Ellingham sustained damage to the grill.

Police are investigating whether these incidents are linked and would like to remind members of the public that throwing objects at cars is a criminal offence, capable of causing damage and injury. Officers are conducting a full investigation to apprehend those responsible.

Police are also urging drivers to report such incidents as soon as possible with the location of travel and with as much detail as possible to assist with enquiries.

Anyone who has been a victim, or has any information about these incidents or who may have dash-cam footage is asked to contact Suffolk Police on 101 quoting CAD 11 of 3 June.

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